BT (British Telecom) Outage in Carsington, England (2024)

BT (British Telecom) Outage in Carsington, England (1)

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Carsington come from postal codes DE4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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What isn't working?

Please let us know what issue you are experiencing with BT (British Telecom):

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Problems in the last 24 hours in Carsington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage in Carsington, England (9)

July 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. BT (British Telecom) Outage in Carsington, England (10)

    Internet (61%)

  2. BT (British Telecom) Outage in Carsington, England (11)

    Wi-fi (15%)

  3. BT (British Telecom) Outage in Carsington, England (12)

    Phone (9%)

  4. BT (British Telecom) Outage in Carsington, England (13)

    E-mail (7%)

  5. BT (British Telecom) Outage in Carsington, England (14)

    Total Blackout (6%)

  6. BT (British Telecom) Outage in Carsington, England (15)

    TV (2%)

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Live Outage Map Near Carsington, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities:Derby, Carsington, Ripley, Chesterfield and Heanor.

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CityProblem TypeReport Time
BT (British Telecom) Outage in Carsington, England (16)DerbyInternet
BT (British Telecom) Outage in Carsington, England (17)DerbyE-mail
BT (British Telecom) Outage in Carsington, England (18)DerbyTotal Blackout
BT (British Telecom) Outage in Carsington, England (19)DerbyInternet
BT (British Telecom) Outage in Carsington, England (20)CarsingtonInternet
BT (British Telecom) Outage in Carsington, England (21)DerbyInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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BT (British Telecom) Issues Reports Near Carsington, England

Latest outage, problems and issue reports in Carsington and nearby locations:

  • BT (British Telecom) Outage in Carsington, England (22)James Baker (@james7baker) reported fromDerbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • BT (British Telecom) Outage in Carsington, England (23)James Baker (@james7baker) reported fromDerbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • BT (British Telecom) Outage in Carsington, England (24)James Baker (@james7baker) reported fromDerbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • BT (British Telecom) Outage in Carsington, England (25)b (@shelbybol) reported fromDerbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • BT (British Telecom) Outage in Carsington, England (26)Rick Crawley (@RickCrawley) reported fromMayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • BT (British Telecom) Outage in Carsington, England (27)James Baker (@james7baker) reported fromDerbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • BT (British Telecom) Outage in Carsington, England (28)James Baker (@james7baker) reported fromDerbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • BT (British Telecom) Outage in Carsington, England (29)James Baker (@james7baker) reported fromDerbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • BT (British Telecom) Outage in Carsington, England (30)Jason fa*ge (@jfa*gej) reported fromChesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • BT (British Telecom) Outage in Carsington, England (31)Craig Hammerton (@CraigHammerton) reported fromSouth Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • BT (British Telecom) Outage in Carsington, England (32)James Baker (@james7baker) reported fromDerbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • BT (British Telecom) Outage in Carsington, England (33)James Baker (@james7baker) reported fromDerbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • BT (British Telecom) Outage in Carsington, England (34)James Baker (@james7baker) reported fromDerbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • BT (British Telecom) Outage in Carsington, England (35)Gav (@Gav1981) reported fromDerbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • BT (British Telecom) Outage in Carsington, England (36)leigh.butler 💙 (@barmylad34) reported fromDerbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • BT (British Telecom) Outage in Carsington, England (37)James Baker (@james7baker) reported fromDerbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • BT (British Telecom) Outage in Carsington, England (38)Jason fa*ge (@jfa*gej) reported fromChesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • BT (British Telecom) Outage in Carsington, England (39)James Baker (@james7baker) reported fromDerbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • BT (British Telecom) Outage in Carsington, England (40)chris holmes (@chrish11072) reported fromMatlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • BT (British Telecom) Outage in Carsington, England (41)Gillian Harrison (@Gharri74) reported fromParwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BT (British Telecom) Outage in Carsington, England (42)Becky (@beckybaldock77) reported

    @virginmedia what is the issue with @btsport @btsportfootball extra channels on the red button not working? #FACup

  • BT (British Telecom) Outage in Carsington, England (43)Nicola (@littlenix79) reported

    @bt_uk Thanks. I’ve done this and it’s disconnected her phone. She wears a care alarm so am concerned of the impact this will have . Any way we can resolve as an emergency?

  • BT (British Telecom) Outage in Carsington, England (44)Robbie Webb (@RobbieWebb1717) reported

    @bt_uk Hi, our wifi signal and speed in our house is horrendous. Don’t get signal upstairs at all. We find ourselves using our mobile data instead of the WiFi. How do I speak to someone to address this?

  • BT (British Telecom) Outage in Carsington, England (45)Julian Richardson (@spoogle) reported

    I have no words to describe how utterly incompetent @btsport BT are. I have wasted so much time trying to cancel my subscription to BT Sport and they still keep charging my account. I have chatted with multiple agents online, been passed from agent to agent on the phone. 😠

  • BT (British Telecom) Outage in Carsington, England (46)Lewis (@lewis_palin98) reported

    @bt_uk Negative, this is the message that pops up when I try to access certain websites. I have done a factory reset of the modem which worked short term but has now gone back to that issue

  • BT (British Telecom) Outage in Carsington, England (47)Andy McMillan (@andy_rockdoc) reported

    @StockportCounty Such a shame that its on BTSport. One of the worst channels around and definitely not worth a £25 one off! Will therefore be relying on social media coverage.

  • BT (British Telecom) Outage in Carsington, England (48)Connor McGimpsey (@theconnman87) reported

    @bt_uk 100mb at the router...if you're connected directly to it with a single device via an ethernet cable. Mine is nowhere near that in practice and BT customer service unwilling to provide any further extenders or hold up their misleading money-back guarantee. Very unhappy customer.

  • BT (British Telecom) Outage in Carsington, England (49)Ricky Bowman (@rickyb86) reported

    @bt_uk Hi, broadband dropping out all morning. Any issues in the Durham?

  • BT (British Telecom) Outage in Carsington, England (50)Aaron (@Akersey93) reported

    @bt_uk Sorting a home move which was ordered but now apparently is wrong, waited 45 mins and now on hold to my 4th person in this call, have worse customer service. 10 people total and counting

  • BT (British Telecom) Outage in Carsington, England (51)Dylan Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🖥🏉🐗 (@D13Creative) reported

    At the end of my tether with my broadband connection at home, slow at the best of times, unusable otherwise and no help to be had today until tomorrow at least (this tweet was written an hour ago)🤬 @btbusinesscare

BT (British Telecom) Outage in Carsington, England (2024)

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